Status codes
Throughout the payment process, different status codes may be received to indicate the stage and outcome of the transaction.
Processing stage status codes (pending):
| Code | Status | Description |
|---|---|---|
| 2001 | Pending | Pending |
| 2012 | Pending | Transaction is on anti-fraud check |
| 2013 | Pending | Additional data is expected: please contact support |
| 2102 | Pending | OTP confirmation is required. OTP is sent to a customer phone number. |
| 2119 | Pending | Transaction is processing |
| 2122 | Pending | 3DS verification is required |
| 2123 | Pending | Waiting for redirect to the checkout page |
| 2124 | Pending | Waiting for redirect to continue payment |
| 2201 | Pending | Waiting for clarification |
Successful transaction status codes (success):
| Code | Status | Description |
|---|---|---|
| 1000 | Success | Transaction successful |
| 1002 | Success | Protected transaction. Charging is successful, waiting for receipt of goods confirmation |
| 1004 | Success | Refund successful |
| 1009 | Success | Reverse successful |
Failed transaction status codes (failure):
| Code | Status | Description |
|---|---|---|
| 4000 | Failure | Invalid data. Missed required input fields |
| 4001 | Failure | Payment card expired |
| 4009 | Failure | Insufficient funds |
| 4010 | Failure | Transaction limit exceeded. Try another card. |
| 4012 | Failure | Transaction amount limit exceeded. Try another card. |
| 4119 | Failure | Such order_id already exists in the system. |
| 4124 | Failure | Invalid currency. Please use: USD, UAH, EUR. |
| 4139 | Failure | Invalid transaction amount. |
| 4144 | Failure | Invalid card data |
| 4147 | Failure | 3-D Secure verification timeout |
| 4148 | Failure | Timeout |
| 4149 | Failure | Session expired |
| 4150 | Failure | Invalid operation |
| 4151 | Failure | Invalid input fields |
| 4152 | Failure | Invalid configuration. Please, contact technical support. |
| 4153 | Failure | Transaction rejected |
| 4154 | Failure | Transaction is rejected by anti-fraud |
| 4155 | Failure | Transaction was declined by blacklist |
| 4156 | Failure | Card not supported |
| 4157 | Failure | Authorization failed. Please, contact issuer bank |
| 4158 | Failure | Transaction rejected. Please, contact issuer bank |
| 4159 | Failure | Wrong OTP code. Please try again |
| 4160 | Failure | Failed to create transaction |
| 4161 | Failure | Transaction declined due to balance limit |