Payment capture
Capture of the funds can be performed in one of the following ways:
-
By sending a request to the Tranzzo API (API integration)
-
Manually via the merchant portal (capture in the merchant portal)
-
Automatically after a specified period of time after pre-authorization (contact Tranzzo Support to configure this feature).
In two-step transactions, the capture may exceed the initially pre-authorized amount by up to 25%. For example, if the preliminary cost of an order is UAH 1,000, pre-authorized on the payer's account, and additional services during order fulfillment increase the total to UAH 1,250, this amount may be debited through the capture transaction. Please contact the Tranzzo Support Center to explore the feasibility of utilizing this functionality and to learn about the maximum allowable excess over the pre-authorized amount.
If the order involved an increase in the amount through Incremental Authorization (Incremental Auth), the following specifics should be taken into account:
- The Capture amount cannot exceed the amount of the original Auth plus all successful Incremental Auths.
- If it is necessary to capture an amount greater than the amount currently held, an Incremental Auth must be created first, followed by a Capture.
Secondary operations of Capture type with two-step payment have the type "Capture" and are displayed with this value in the merchant portal. If only a part of the pre-authorized amount is captured, the other part is released and becomes available to the customer.